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I called the Lowrance customer service line to get insight to why my Hook 7 won't startup. I explained I had checked the fuse, cleaned the plug, checked the voltage at the plug and have 12 volts, and the plug attaches fully to the unit. Since the unit is 5 years old, they won't service it and won't give me insight on what to do next. Guaranteed, I will never buy another Lowrance and will discourage anyone else from wasting their money on such a product created by such a selfless company.


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