Posted by Me
I have a Kenwood kdc-mp632u
The screen doesn't work can I return it for a comparable deck , or how do I correct this problem,it get power just screen doesn't work
Kenwood customer service
Kenwood is a Japanese consumer electronics and audio hardware manufacturer. Kenwood's main product lines are automotive audio and automotive video components. Kenwood also makes a line of home audio devices. Kenwood offers customer service by physical mailing address and toll-free phone support.
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User Reviews
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Posted by naveed
if there is any class below 3rd one so believe me your help line & customer service especially Karachi Nazimabad Branch deserve to acquire it. Really a poor service center giving only tension to customers.
its my experience which i am facing now that My outdoor unit is not lifted or repair till now last time on 08.09.19 a new technician of ken wood came & told us that may be possible that my invert-er PCB is damage & very next day of 10th Mohrram holidays ,i received a call from service team that they told me that PCB is not working properly in my inverter & estimated 14,000/- which i gave them permition to repair it but he didn't lift or repair my unit till now 15.09.19. Yesterday help line member brief me that the part which used in my unit is not available there in service center that's why they did not pick up unit if kenwood don't have a part then how can i get it from market if i repair from outside some other technician which i don't want it to do .
My simple question is for you please let me know when will my unit repair its almost a month to me having the same problem & after lots of help line call or technician visit i am still having a same position in which i stand last month of 21.08.19 when i did my first call to you .Please let me know now where i now complain .i have now no words to explain you my problem all i can understand that the RNI Nazimabad Karachi branch teasing me .its unfair to me as a your consumer till now i already paid against service charges ,lifting charges , visiting charges 4000/- but not got any result.
Take some serious action to resolve my problem on serious note .
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