Posted by Anonymous
I cannot connect with you. call me re: no heat or steam from my H20X5
H2O Wireless customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from H2O Wireless.
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Jan
Posted by Anonymous
I have been attempting to contact a live person at this company for several days for help.. And I have not been able to in contact by phone or on any of the web sites.. My phone has stopped working and I can't figure out why.. Please contact me at Alex .. Is very important.. Thank you
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Jan
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Dec
Posted by H2O RETUN ANYTHING FROM THEM
PJHONE SUPPORT DISC OVERTIME ON HOLD OVER 6 HOURS CALLING FROM ACTIVE H2O PHONE WTF!
COMPANY IS GARBAGE AND WILL WASTE YOUR TIME ESPECIALLY IF YOU NEED TO DEAL WITH SUPPORT THEY ARE DOA.
HERE IS LIVE CHAT RESPONSE AFTER 30 MINUTES TWICE NO AGENT RESPONDED JUST AN AUTO DISCONNECT SAME AS ON PHONE CALLING YOU HAVE BEEN WARNED IF SOMEONE BUYS YOU THIS STATER KIT RETURN! IF YOU HAVE A H2O PHONE DISC AND SAVE YOURSELF THE HASSLE AND ALOT OF WASTED TIME WISH I HAD!
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Customer Relations Department: 800.643.4926
H2OWIRELESS SUPPORT:
Thank you for contacting H2OWIRELESS please wait for the next Customer Relations Professional. 21:00
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worst cell phone company ever! 21:01
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no answer just garbage so far 5 hours 21:01
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and its like thousands of customers being treated the same way 21:01
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worst ever! 21:02
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holding on phone over 5 hours hung up more than 15 times 21:02
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time message counter does not even work 21:03
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terrible 21:03
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worst ever! 21:03
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????????????? 21:12
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still waiting lat time just closed auto 5:17 ca 21:12
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6 hours need phone on went and bought fat act card wtf 21:13
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will return to best buy and use lyca 21:13
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are u there ? 21:15
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says 0 again 21:15
13
Sep
Posted by Victoria
Victoria:
I signed for auto charge on August 18 , and I got messages my next due date September 17, but today , customer service send me a message, you will charge me on September 16, you trotting my date of charge, please look my phone 646-404-4513, and correct your mistakes!
I just spoke with Tara , she told me, this plan auto charge working only for 30 days, it's mean you give me 10%,and take 1 day of my cycle! Also she told me I used all my data, which is NOT TRUE!
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Oct
Posted by Anonymous
Please help. I have an IPhone 5c and I just had backed up my phone and updated recently and it worked fine until yesterday. I have no date even when it says I have 229 out of 500 data thingies left. iMessage won't work and I rebooted,reset and factory reset TWICE! I can't get data or LTE at all. The only thing that will work is Wifi and even then iMessage won't work! Will adding another card help anything or should I just like get a new phone? Getting irritated.
15
Sep
Posted by Anonymous
I still have not gotten the 4 lte I paid for. I carried it to a phone service at mb and they told me I still had 4g service. I paid $ 65.00 for 4 lte and I paid the 15.00 for an upgrade to my service and I still do not have it. I even went to McDonalds like your customer service rep told me to do and put in that code. Just wondering why my service is still the same?????????
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Aug
Posted by Anonymous
Please help me. I paid $368 and some change for this phone. 215 900 5923. It is a T mobile phone, but they got me hooked up with h20. It will not get the internet. I can not take pictures and send them. I can not receive pictures, because it will not download. Calling you, I have been hung up on,talked to very nasty and cant get nothing done to my satisfaction. Now they tell me if I have called before that my number will be blocked from calling them. So where is my money.Louella Brown . Pennsylvania. . Will look to hear from you within the next 24hours. THANK YOU.
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