Find the latest Fortune news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
According to USA Today, several hotels in Southern California are offering free and discounted rooms to those who have been displaced by fire. “Our doors are open for you as long as we have rooms to provide,” The Standard Hotel said in an Instagram ...
S&P Global Ratings analyst Mathew Christy told USA Today there is a “very high likelihood” that David's Bridal will file for bankruptcy, but did not discuss a possible timeline for that. David's has a 30-day grace period to make the payment, though ...
Who makes the best software on Earth? To answer that question, it's probably best to look to the technology industry: Amazon, Apple, Facebook, Google, and Microsoft, of course, not to mention business fixtures like Salesforce and consumer favorites ...
Vice President Pence's speech to the Hudson Institute Thursday has been widely portrayed in the global press as an official declaration that the world's two largest economies are engaged in a “New Cold War.” It's hard to read it any other way. The ...
The Chinese military managed to install and disguise tiny chips on computing hardware destined for U.S. military and intelligence agencies, as well as companies such as Apple (aapl, +1.20%), according to a Bloomberg Businessweek report about a quiet ...
According to the study, which was earlier reported on by USA Today, the aggression would begin between three months and four years after children started playing violent video games. Their behavior included fighting at school or hitting someone other ...
Synergy's extraordinary Customer Service delivery is something that other companies should try to emulate. Synergy must be recruiting the right staff and training them well to get such a high NPS score. “Whether we are comparing Synergy against ...
In a few short months, Aurora Cannabis has become one of the most-sought after stocks among speculators hoping to get in early on the budding cannabis industry. Now the Canadian company is planning to list its shares in the U.S. as early as next month.
Get ready to receive a text message from President Donald Trump on Oct. 3. But it won't be a political message or attack on one of his perceived enemies—or at least, it's not supposed to be. He plans to message every cell phone in America to test a ...
Hurricane Maria's ravaging of Puerto Rico in 2017, and lingering controversy over Washington's response, tested the quirky ties between the U.S. and its far-flung territories. A post-storm visit by President Donald Trump did little to calm complaints ...
Nearly 12,800 immigrant children are currently being detained by the U.S. government, a record-high figure spread across 100 federally contracted shelters that is five times higher than the amount held in May 2017, the New York Times is reporting ...
U.S. President Donald Trump is threatening to intensify an ongoing trade war by rolling out tariffs on $267 billion worth of Chinese exports to the U.S., on top of the $200 billion worth that he could soon hit with duties. He previously had imposed ...
Scammers would utilize Google's advertising system to create misleading ads. The ads would display a link to Apple's website, but the number in the ad would direct to a call center that the Wall Street Journal says “engages in tech-support scams.” ...
Labor Day, observed on the first Monday in September every year, falls on Sept. 3, 2018. As we all take time to celebrate the annual holiday and unofficial end to the summer, many retail stores remain open to take advantage of the long weekend with ...
Some U.S. citizens are being stripped of their passports, with their citizenship called into question, according to a startling new report. The Washington Post reported Wednesday that a growing number of individuals with birth certificates showing they ...
Looking for entertainment in the form of a baking show? Look no further than Netflix. The streaming giant has acquired the rights to The Great British Bake Off, otherwise known as The Great Baking Show in the United States. Three new seasons of the ...
Why can't U.S. airlines make their Chinese flights work? Two U.S. carriers are ending flights to China, and it might have something to do with China's easing its “one route, one airline” policy for Chinese airlines, opening up long-haul international ...
PepsiCo is such a behemoth in the food and beverage world that it tends to operate in the realm of billions: 22 brands that generate more than $1 billion in annual sales; a more than $160 billion market cap; and more than 1 billion of its products ...
If you or your children are eating Cheerios right now, there's a good chance that they're accompanied by a potentially harmful weed killer called Roundup. The Environmental Working Group, a Washington, D.C. advocacy group that assesses chemicals in ...
Venezuelan officials said Saturday that President Nicolás Maduro escaped an apparent drone attack during a live televised speech in the country's capital, Caracas. The alleged attack was cause for speculation, but U.S. National Security Adviser John ...
Washington D.C.'s metro rail system is considering providing separate trains for white nationalists attending the so-called “Unite the Right” rally next weekend, according to the Washington Post. The rally, taking place at the National Mall, will be ...
Starting August 1, Americans will able to legally manufacture both guns and gun parts from their homes. It's a move that can potentially put guns more easily in the hands of people who otherwise might not have been able to legally purchase a weapon.
Just days into the California fire season, the news has been devastating. According to a California fire map put out by Google, at least 19 fires have destroyed more than 560,000 acres across the state dating back to at least July 13, killing at least ...
President Donald Trump threatened to shut down the federal government in a tweet on Sunday, calling for Democrats to support his administration's “immigration reform” policies. In his tweet, the president threatened Democrats to back him on a border ...
Consumer spending propelled U.S. economic growth to a 4.1 percent pace in the second quarter, the fastest since 2014, letting President Donald Trump claim a win for his policies even though most analysts see the high as temporary. The annualized rate ...
Ofo, one of the world's largest bike-sharing unicorns and an industry pioneer, is significantly scaling back its global operations, including cutting down services in the U.S. The move is the latest twist in a story of global competition among mobility ...
The trend has taken a toll on the stock prices of cable providers. Comcast (cmcsa, +0.60%) shares are down 13% so far this year, shares of Charter Communications (chtr, +0.28%) have lost 14%, and Altice USA (atus, +0.61%) shares are off 20%.
Traditional media giants are racing to consolidate in the face of tech industry disruption. Can they retain control of the medium and the message? Welcome to Hollywood, AT&T. The company that most people associate with mobile phones entered show ...
You're going to need to earn a lot more than Mike Brady pulled in each year if you want to buy his home. The Brady Bunch house—or at least the one that was used for exterior shots in the 1970s sitcom—is for sale in Los Angeles. And it carries the ...
More than 100 victims who suffered sexual abuse at the hands of USA Gymnastics doctor Larry Nassar appeared on a stage Wednesday night as part of an emotional ceremony during the 2018 ESPYs. The gymnasts—including former Olympians Jamie ...
Teva Pharmaceuticals USA also confirmed the recall, saying in a statement that “29 lots of single and 51 lots of combination valsartan medicines” which were manufactured by Zhejiang Huahai Pharmaceutical and distributed by the Actavis label, were being ...
Greetings from LAX. CEO Daily breaks late today because I am in transit to Brainstorm Tech in Aspen following a whirlwind trip across the Middle Kingdom with Alan Murray and other Fortune colleagues. This has been a banner week for Fortune in China.
Less than a week into the trade war with China, President Trump is already thinking about levying more tariffs against goods imported from that nation to the U.S.. The White House said it was considering additional tariffs of 10% on $200 billion worth ...
The ACSI report surveyed 22,500 customers, asking them about everything from the quality of food at each restaurant to Customer Service and even restroom cleanliness and layout. Papa John's, Pizza Hut, and Subway all tied for fourth place with scores ...
As President Trump's trade wars heat up around the globe, Canadians are taking a stand for their nation. Canadian network CTV reported that shoppers and travelers are boycotting both U.S. goods and getaways, posting to Twitter with hashtags like ...
With just hours to go before the U.S. and China trigger billions in tariffs against each other, President Donald Trump is continuing the tough talk. After reaffirming plans to impose $34 billion in tariffs against the Middle Kingdom starting 12:01 a.m ...
When mutually threatened tariffs on $34 billion goods come into effect this Friday, China will get a head start on the United States, Reuters reports. Implementation is set to start at midnight July 6 in both countries, which gives Beijing a 12-hour ...
It's Norman Rockwell's fault. The image of the gray-haired family physician, stethoscope in ear, patiently listening to the heartbeat of a porcelain doll as his young patient looks on, is indelible in the public memory. Even if you've never seen the ...
A gunman opened fire at The Capital Gazette newspaper in Maryland's capital city of Annapolis in a “targeted attack,” killing five people and wounding two others on July 28, Anne Arundel County Acting Police Chief William Krampf said. The assailant was ...
The Fourth of July is a day of festivities: a time to spend with loved ones, barbecue in the backyard and blow stuff up. That last part makes Independence Day an incredibly expensive holiday that costs consumers billions in fireworks and self-inflicted ...
Fortune Energy, a leading wholesale distributor of renewable energy products has partnered with Mission Solar Energy to provide high efficiency solar panels designed, engineered and assembled in the USA to its network of commercial and residential ...
What do Syria, Somalia, Yemen, and the U.S. have in common? Besides the travel ban imposed by the last on the first three, these four countries are among the 10 most dangerous in the world for women. According to a new survey from the Thomson Reuters ...
Ashley Madison, the dating site for married people, has released an analysis of its 2017 data, including a list of the 20 cities where the service is used the most. The site, which shared its data with USA Today, refers to itself as the “global leader ...
The longest day of the year for people in the Northern Hemisphere — the summer solstice — is Thursday, June 21. It's easy to forget that the first day of summer 2018 is actually a cosmic event. Here's what you need to know: ...
Amazon Prime Day, the online retailer's big summer sale, will start on July 16, according to a banner that appeared briefly on the Amazon UK website. The ad, spotted by TechRadar, notes that the event will last some 36 hours, which would be the longest ...
Smoking is at an all-time low for U.S. adults, according to the Centers for Disease Control and Prevention's National Center for Health Statistics (NCHS). In 2017, 14% of U.S. adults reported that they were smokers, according to the NCHS's National ...
Apple CEO Tim Cook is joining other executives who have come out against the United States immigration policy that is separating families at the border. Nearly 2,000 children were separated from their families between April 19 and May 31, according to ...
President Donald Trump's major tax cuts will be a boon to the U.S. economy throughout 2018 and 2019, but the president's other policies could lead to a new recession in 2020, according to a group of top business economists. The latest quarterly outlook ...
The United Nations released a report last month on the state of poverty in the United States — and it specifically criticized President Donald Trump's policies. “For almost five decades the overall policy response has been neglectful at best,” the ...
A potential bill to prohibit ZTE Corp. (ztcoy, +1.64%) and other Chinese telecommunications companies from operating in the U.S. would garner supermajority support in Congress, Republican Senator Marco Rubio said. Rubio was responding to Trump's ...
