Fannie Mae customer service

Fannie Mae is a government entity authorized to issue financial securities products to help support home loans. Fannie Mae is used by financial institutions to offer loan products to the public. Fannie Mae offers customer service by telephone and an FAQ web page.

Customer Service

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Corporate Office

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Customer Service Scoreboard

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Fannie Mae customer service news

Fannie Mae gives Libor replacement SOFR boost with debut trade

Barclays Capital, Nomura SecuritiesInternational and TD Securities USA were the lead managers for the trade. "We are proud to lead the market in issuing this landmark transaction," said Nadine Bates, senior vice president and Treasurer at Fannie Mae.


Fannie Mae Awards US Bank Home Mortgage with STAR

“We are dedicated to providing excellent customer service that enables homeowners to manage their investment worry free.” The STAR Program is a performance management and recognition program based on a consistently applied framework to clearly ...


Fannie Mae and Freddie Mac introduce 3% mortgage downpayment programs

If you're struggling to come up with 20% to put down on a home, two of the nation's largest mortgage clearinghouses have new programs that could put you in the home of your dreams sooner than you might expect. RELATED: How much you need to earn to ...

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