Etihad Airways customer service

Quickly locate Etihad Airways technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Etihad Airways page at any time.

Customer Service

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  • Hours of Operation:
    • Mon-Fri: 9am - 5pm
      Closed weekends and public holidays
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  • Description:
    • Head Office in Abu Dhabi phone number is: +971 2 511 0000

User Reviews

Posted by Anonymous


EtihadAirways I am travelling on Ethad Airways from Isb to Auh to Lax on 21 Dec. 2016 flight EY 232. Need wheel chair for my wife whose eye vision is very much low. Can u please arrange.

Posted by Anonymous


I am really saddened due to poor service of your Airlines. Delay of schedule has become a regular issue. Suffering of customers really unacceptable.

Posted by Patel


This is kiran patel. I lost my bag in January. I clam three time for my beg nobody reply me or not give me money what I lost.

Posted by Anonymous


luggage lost in transit , no help or whatsoever from ground personel , no feedback and a pathetic atitude towards customers with problems created by etihah

Posted by Anonymous


I need to know my seat plan of flight no. Ey 170 from lax to del
Please let me know how to do that? ?
As I need to confirm my seats as soon as possible.

Customer Service Ratings

Based on 120 votes.

3.0

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Etihad Airways customer service news

Etihad Airways

Etihad Airways is the national airline of the United Arab Emirates. Its head office is in Khalifa City A, near Abu Dhabi City. Established by royal decree, Etihad commenced operations in November 2003. The name derives from the Arabic word for “union.”.


Etihad Airways Paris flights to go all-Airbus A380

Abu Dhabi, United Arab Emirates, June 5 (IBNS): Effective from Oct 1, aviation major Etihad Airways will operate the Airbus A380 on its second daily service linking Abu Dhabi and Paris Charles de Gaulle. This will transform the airline's operation ...


Emirates and Etihad Airways are in talks with SAA over potential partnership

A partner would bring a capital injection and enable it to share costs and provide better customer service. The international standards of the two UAE airlines would surely be a great influence on the current operations of SAA. Emirates is one of the ...

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