Danby customer service

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Customer Service

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Phone: 800-263-2629

  • How to reach a live person:
    • Press 1 for Canada or 2 for US
  • Hours of Operation:
    • Mon-Thurs: 8:30am-5pm EST
  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

27
Apr

Posted by John


on 4/27/18 at 11:25AM

I purchased a new dehumidifier from Home Depot in Oshawa Ont. Can. on Feb 22nd 2018 and have tried three times to register it on your registration form but it will not except the full numbers either on the model or the serial numbers. Model #

this has been EXTREMELY FRUSTRATING as I would like to have it registered in case something goes wrong.I have even tried to phone but the number listed 1when dialed doesn't ring through.

I am hoping this isn't an example of you service and warranty

07
Aug

Posted by Exncite


on 8/7/17 at 11:19AM

Won't connect due to the "national holiday". This August 7. There is no national holiday.

05
Aug

Posted by David


on 8/5/16 at 11:19AM

customer service are you out there?

05
Aug

Posted by dan


on 8/5/16 at 11:13AM

poor customer service, you wait for an hour on the phone no one answers, you press star for a customer call back, no one gets back to you. still waiting and a month later still calling but not return call backs. Do they exist? Radio silence. I can't grade the other stuff cause I can't get ahold of them...

06
Jun

Posted by Anonymous


on 6/6/16 at 9:12AM

hi there i received a danby dehumidifier in august of 2015 through the save on energy home assistance program.the unit is a 30 pint.it works well but i find it to be very noisy.i think the problem is that the unit is too small and only weights about one third of my old electrohome unit.would a 45 or 70 pint unit be more quiet.if so could you arrange to exchange my unit.thank you very much.randall powers

View all 12 Danby customer service reviews »
Customer Service Ratings

Based on 78 votes.

2.9

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