Bose customer service

Find contact information for Bose customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Bose customer service news.

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Customer Support

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Phone: 800-999-2673

  • How to reach a live person:
    • Press 2
  • Hours of Operation:
    • Mon-Sun: 7am-2am ET
  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
    • The number above is for Home Entertainment Systems, Speakers and Headphones. For other departments, click the Customer Service link above.

User Reviews

11
Apr

Posted by DarylGLRS


on 4/11/24 at 12:07PM

RE: Ear Buds OlFR

I have been a BOSE only customer for years, but now I have to change my perception on BOSE products. A few years ago I purchased Bose Ear Buds and they were fantastic. Then earlier this year they stopped working. I called your customer tech department and they told me that the battery was unable to hold a charge. Then proceeded to tell me I would need to purchase a new set.

Well I'm not used to Bose products failing like that
just to be told I need to purchase new Bose ear buds.
That is totally unacceptable. Never experienced anything like that from such a top brand. I guess I need to shop other brands now. The guys I golf with all have other brand ear buds (Beats, Apple and Sony) and have never had any issues like I experienced with BOSE.

20
Feb

Posted by NM


on 2/20/24 at 12:14PM

bose coustmer servise sucks. i was calling for my lost package . it was recieved by milton on office by a person name Ankush. and they just ignored and refused i have all the proof with the tracking no they are so cheep worst experience
never ever recomend anyone one to go with this company

24
Apr

Posted by Anonymous


on 4/24/23 at 1:17PM

customer service sucks referring you to a pay for internet mechanic then locking the screen is not my idea of help thanks pearl

06
Dec

Posted by 777PIC


on 12/6/22 at 9:59PM

F@uk Bose and their horrible C/S!

29
Jul

Posted by Anonymous


on 7/29/22 at 1:51PM

I called about a problem with my cd changer:041424Z32330637AE.
Your rep who answered speaks VERY broken English and informed me that Bose could not repair it.
Totally unacceptable!
The Bose reputation just went down the toilet with me.

View all 17 Bose customer service reviews »
Customer Service Ratings

Based on 127 votes.

2.7

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Bose Manuals

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Bose customer service news
PRICE UPDATE – Deal: Bose SoundSport Free Truly Wireless Sport Headphones for $199 – 4/25/18

Amazon has discounted the Bose SoundSport Free Truly Wireless Sport Headphones today, bringing them down to just $199.10. That is good for $50 off of their regular price, and also brings them to their lowest price ever. The previous low was $199 ...

Global Premium Audio Market 2018 – Panasonic, Harman International Industries, Alpine Electronics, Bose, Bang ...

The market research report on Global Premium Audio Market mainly introduces volume and value market share by players, by regions, by product type, by consumers and also their price change details.This research inspects based on applications, ...

Bose Pondering Self-Cooling Wireless Earbuds, Patent Suggests

American audio equipment manufacturer Bose is pondering the concept of wireless earbuds capable of cooling themselves, as indicated by a new patent awarded to the company by the United States Patent and Trademark Office earlier this week. Officially ...

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