Alesis customer service

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Customer Service

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Phone: 401-658-5760

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User Reviews

25
May

Posted by Anonymous


on 5/25/23 at 10:38AM

Disgusting like every company in 2023 in this country even we buy products and Also I was sell their products in 3 different Music stores all USA they can't pick up the phone to answer a questuion that Us a Customer service rep[resentative for so many years can take no more than a minute in a half !!!
woww very disrispectful !!!!

13
Mar

Posted by Anonymous


on 3/13/23 at 11:25AM

Hi,
I've purchased these powered speakers and I like them. The only thing is, the back gets really hot but the power supply. IS THIS NORMAL? I use them in a studio application and at 3/4 volume, and about 20 minutes of use, the back is way too hot. I know electronics and when they get warm, they're operating in usage. The back of monitor gets so hot, I went to plug a cord in and noticed it, besides smelling a distinct odor as it does from most amps, but this was stronger. I talked to customer support which only offered to receive receipt first. This is my only receipt, listed here.

10
Nov

Posted by Anonymous


on 11/10/22 at 10:53AM

This sight is no help at all. I'm trying to get some help from Alesis about a problem with the Surge drum kit. I will not give out my credit care # for a $1.00 charge. If this is all Alesis can do it is a sorry company and I'm very disapointed.

09
Nov

Posted by Anonymous


on 11/9/22 at 1:09PM

This is messed up I can't get anyone on the phone can't get to customer service online

23
Sep

Posted by Anonymous


on 9/23/22 at 1:25PM

Have the strike pro se kit, have had to replace the hit hat, and two of the crashes so far, the kit is great, the cymbal pads are absolutely shat! Sensors are weak as fuqk, and by far too easily damaged, and will not hold up to regular playing, very disappointed, luckily I'm still paying on it so sweetwater replaces each cymbal as they go bad, I've had lower quality alesis kits and NEVER had these issues! I'm considering buy real cymbals at this point, im so fuqing pissed off!!!

View all 13 Alesis customer service reviews »
Customer Service Ratings

Based on 10 votes.

1.7

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Alesis customer service news
Alesis Electronic Drum Kits

U.S.A.ENES · Trustpilot Logo. Trustpilot Stars. TRUSTSCORE 9.5 · Facebook · Twitter · YouTube · Instagram · Log In / Register · Help & Information · Contact Us · Music News · Careers · Delivery · Privacy and Cookie Policy · Investor Website · Modern ...

Alesis Vortex brings back the Keytar, piano-neck tie, songs on MTV forthcoming

The guit-board is clearly the finest instrument to grace stadiums of decades past, but despite the innate bad-assery of the instrument, it faded into ironic-hipster use like the Eigenharp and Tenori-On. Fortunately, the geniuses at Alesis refused to ...

Alesis iO Dock for iPad

Self-contained, convenient design. Separate input and output level controls for each interface. Combo mic/line inputs and MIDI in/out. Excellent audio fidelity. Cons Expensive. Only works with Apple iPads (the iPad 2 and New iPad don't fit properly).

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