Cuisinart customer service

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Customer Service

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Phone: 800-726-0190

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  • Hours of Operation:
    • Mon-Fri: 7am-11pm EST
      Sat-Sun: 9am-5pm EST
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User Reviews

04
Jan

Posted by Anonymous


on 1/4/24 at 6:48PM

Recently bought Airfryer Toaster Oven (CTOA-122). Love all the features, but I'm terribly disappointed with the baking pan. After only three months, the pan is discolored, rusty-looking, and difficult to get clean (even with steel wool scouring). Not the quality
I've come to expect from a Cuisinart product. Is a replacement available? Thanks you.

17
Feb

Posted by Cindy


on 2/17/23 at 7:44AM

We have had several Cuisinart DCC-1200 coffee makers over the years as they make great coffee and are a reliable machine. We purchased our most recent machine a few months ago and it has been a great machine with the exception that the calibration numbers on the side of the carafe have worn off. We have never had this problem with our other carafes and so I called Cusinart. I was told by their represenative that this was not a manufacturing issue on the part of Cuisinart, but that it was a problem with dish detergents changing their ingredients due to Covid. Really??? The Covid card. We have been using the same dish detergent for years and we find this excuse unbelievable. We will think twice before ever purchasding another Cuisinart Product.

30
Dec

Posted by Anonymous


on 12/30/22 at 8:35AM

Purchased a $200 ss15 coffee maker that is leaking and clean light never shuts off within the warranty period. They want me to cut the cord off the coffee maker, send them a picture before they will replace defective coffee maker. This is ridiculous and is horrible customer service and product warranty. I'll have to purchase another coffee pot and wait 20 days for them to process the return and send me another coffee maker. So disappointed!

11
Dec

Posted by Ken


on 12/11/22 at 8:23AM

Expected to cut off electrical cord take picture and send in to company before placement will be issued absolutely ridiculous

25
Oct

Posted by Fresh8888


on 10/25/22 at 10:18AM

Cusinart Coffee center SS-15 Clean light will not shut off
This is a minor issue, but this coffee center is just about 6 months old, and this is clearly a defect, I've ran he cleaning cycle at least a half dozen times according to the instruction manual. The clean light never turns off. The only guidance is to just keep re-runing the clean cycle over and over again.

View all 102 Cuisinart customer service reviews »
Customer Service Ratings

Based on 101 votes.

3.0

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Cuisinart Manuals

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Cuisinart customer service news
8 million Cuisinart food processors recalled amid oral laceration reports

The maker of Cuisinart food processors is recalling 8 million products after consumers reported pieces of the blade cracking and ending up in processed foods. The products blade can crack over time, causing small pieces of the blade to break off into ...

Cuisinart recalls food processors after blade pieces end up in food

Ironically, was planning to use the machine for holiday baking. Endless148 • 6 months ago. Tried calling the Cuisinart customer service number but it was out of service. ... of year to pull a recall on the appliance many people only ever use during the ...

8 Million Cuisinart Food Processors Recalled Over Laceration Hazard

To register for a replacement blade, contact Cuisinart customer service toll-free at 877-339-2534 from 7 a.m. to 11 p.m. eastern time Monday through Friday and from 9 a.m. to 5 p.m. eastern time Saturday and Sunday. You can also click here to fill out ...

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