Cub Cadet customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Cub Cadet.

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Viewing Cub Cadet customer service reviews 26 - 34 out of 34
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10
Feb

Posted by JIMMYD


on 2/10/18 at 7:50PM

I purchased a 2017 Challenger 750 this summer and it has given me nothing but grief. At one point the machine was kicking out of gear at times where it could have hurt or killed one of my grand children. I let the dealership know and they simply said to drop it off and they'd look at it. They were able to re-create every issue I complained about and said they fixed it. They did not and I complained again an said I wanted the name of someone from Cub Cadet that could help me. They gave me your cust serve number. Can you give me someone who can help me? This machine doesn't even have 50 miles on it and it could kill someone. I asked the dealer to help me with putting it in for the lemon law but this Mukwanago dealership is worthless.

22
Nov

Posted by Cub Cadet Buyer


on 11/22/17 at 8:02AM

Cub Cadet warranty claim service is provided by Cub Cadet, or it is by mtdproducts?

There is NO email or online Warranty claim process provided on Cub Cadet website.

3-times, I called them, and they put the line on hold more than 1 hour and then disconnected.

VERY POOR SERVICE.

20
Oct

Posted by mike


on 10/20/17 at 1:20PM

i have a club cadet 54 inch mower and when i make rite turns the blades slow down

11
May

Posted by Anonymous


on 5/11/17 at 4:53PM

My cub Cadet is in the shop four time, belts keep coming off, first time was after only one months use, Awful service with Atherton road service m in the shop 31 days , it is now in shop for 24 days, service manager lies , I keep paying lawn service to cut my grass. Never buy a Cub Cadet in Flint Michigan , Russ Frank sorry owner

22
Nov

Posted by Anonymous


on 11/22/16 at 8:40PM

My husband purchased a ride lawn mowe late August and last Tuesday. It caught fire, its totaled 2 trees caught fire and my husband had was burned.

I have photos and poof of purchase. Please contacts up William or Kelly Currier

06
Oct

Posted by Angry customer


on 10/6/16 at 10:06AM

I bought new and have owned my CubCadet lawnmower for two years now. I am very unhappy and would not recommend the 'CubCadet lawnmowers' to ANYONE!
Constant problems! Belts, pulleys, etc...the money I have put into mine could have bought me a brand new, thrustworthy, John Deere.... I cannot mow my 1 acre yard without something coming apart or tearing up. It's ridiculous!!! And the more people I talk to have said they could have warned me not to buy this brand of lawnmower cause it's the biggest piece of crap on the market!

23
Sep

Posted by Anonymous


on 9/23/16 at 7:32PM

The belt since new has slipped off deck, have had to continually replaced that has cost plenty of money to buy belts $40-50 at s time.
LT1045 46"cut

12
Jun

Posted by Anonymous


on 6/12/16 at 8:49AM

have a bc210 cub cadet bought at tractor supply had it two years. it slowed down thought id put new string on so shut off. never started again. took to shop said no compression. it was 27cc. said it was clearence. now i know why. can i get replaced.

13
Jun

Posted by Randy


on 6/13/15 at 7:25AM

I will not buy any more cub cadet lawn mowers. I am on my 2nd one and had to have what I thought was rear wheel seals replaced. I was told I needed a whole transmission put in. The place that I was told to take it never gave me a slip that said they even had my mower after 5 weeks I get a call that it is done. When I got there I asked if they put the transmission in and was told all they did was the wheel seals. And never got a slip on what they did. When I called cub cadet to tell them about this they did not care and argued about it with me and told me they billed for a transmission. needless to say I am very unhappy with the service and cub cadet does not care. the first cub cadet lawn mower i had didn't last 4 seasons and started leaking oil out of the muffler an would back fire every time you shut it off.

Viewing Cub Cadet customer service reviews 26 - 34 out of 34
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