Chipotle customer service

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Customer Service

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Phone: 303-595-4000

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User Reviews

16
Jul

Posted by Anonymous


on 7/16/23 at 1:09PM

Your Chipolte in Rye Brook NY is badly mismanaged. Dirty and on two occasions I had to point out that the polite, but poorly trained staff was undercharging me. While the staff is polite the manager, Jennifer, is extremely rude and really should be replaced. I did not bother to complain until a number of people on our neighborhood blog expressed similar views. Although further away we go to the Chipolte in Mamaroneck NY as it is much better managed.
H C Hofmann

17
Aug

Posted by Anonymous


on 8/17/21 at 3:36PM

Receive unprofessional conduct from 2 of the staff at 9030-5 off Albermarle road here in Charlotte.

07
Jul

Posted by Christian


on 7/7/21 at 3:34PM

I went to chipotle at 2427 Valley View Ln. When I walked in the restaurant I noticed it was four people sitting down eating I didn't know that one of them was the manager until I left but I'll get to that part when I walked in the place was horrible it was food all over the counter it's a very nasty restaurant I will never return he rang me up gave me my change and set my bowl down on the counter didn't offer me a spoon or anything and the sad part about it is he didn't even put it in a bag this place is very unprofessional I will not be returning So I get in my car and go through the drive-through so I can get a spoon in a bag for my food because I was very upset here comes the manager walking up chewing food I don't know where to get these people from but I need to close down this place because it's nasty on the inside when I tell you food was everywhere it was everywhere all over the front line this is very unprofessional they need a new manager there and I need to close that place down

04
May

Posted by yukyukfat


on 5/4/20 at 10:03AM

They do not answer their own phone /. very disappointing!

13
Apr

Posted by jlm85


on 4/13/20 at 10:57AM

This company is fraud. I order online pick up from there website and they sent the order to wrong location and charged me for it. I called the location and told me to contact them online that they cant refund me that it went threw the website which is a lie, a different location at a different time did it before for an order that was made wrong. The minnetonka mn manager refused to give me customer service number, nor would let me talk to the owner or management above him, which everyone knows they have. I emailed customer support twice and not once got an email back or call back. This is the last time i will ever order them, which i normally order from them all the time. The way they treat their customers is absurd. Now i get to call my card company and report fraud on them that they refuse to contact and refund me.

View all 335 Chipotle customer service reviews »
Customer Service Ratings

Based on 98 votes.

2.4

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Hours of Operation

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Chipotle customer service news
Chipotle's Halloween 'Boorito' discount is back

The chain will name eight finalists for best costume and allow the public to vote on Instagram. This year's contest offers slightly less value to customers than Chipotle's previous versions. The deal offered $3 entrees last year, according to USA Today.

Chipotle testing loyalty rewards program in Columbus, plans to go national in 2019

Columbus is one of the three U.S. cities where Chipotle Mexican Grill will test a new rewards program. The other cities are Phoenix and Kansas City. Here are the details for the test program: * Testers get 10 points for every $1 spent, with 1,250 ...

Recipe: Chipotle Compound Butter

Makes 12 servings. ¾ cup (1½ sticks) unsalted butter, softened. 2 canned chipotle peppers, seeded and minced, plus 1 teaspoon adobo sauce. 1 teaspoon fresh thyme leaves, minced. 1 teaspoon fresh oregano leaves, minced. ¼ cup grated Parmesan ...

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