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Worst customer service EVER, it actually doesn't even exist. I'm out of the country and signed up with Koodo a few weeks before I left. I asked for automatic billing. I'm out of the country, checked my sim for messages and I have two months of billing due soon. I can't log in, can't get a callback as I'm using a foreign number because I'm not paying for a month of roaming, can't get help because the assistance is horrible. I can't pay my bill because I can't sign up online because I don't receive the code to my email - I've tried repeatedly. Utterly disgusted with the service and will be changing when I go home. Where is the email support?? ANYTHING?


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