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Ordered an A/C unit from SereneLife. There was a rebate in the box for $25. The card stated to register online to receive the rebate and a 1 year warranty. After registering, I emailed within the SereneLife website to ask how to get the rebate. Their answer: >>"Thank you for your recent SLACHT128 registration! To get your rebate we need you to send us a new image of your product review so we can confirm your purchase. A screenshot of your product review, submitted review, or a confirmation message that your review was submitted successfully would be perfect. Please attach it in response to this email.
If you are not yet submitting a review, you can post using this link:
https://www.amazon.com/review/create-review/ref=cm_cr_dp_d_wr_but_top?ie=UTF8&channel=glance-detail&asin=
Also, do you have a Paypal address?
This would be the quickest way to issue the rebate.
If yes please let me know your Paypal email.""
NOW they're telling me that they ONLY issue through Paypal, which is a LIE since they said that's the best way -- not the ONLY way. WE DO NOT USE PAYPAL. They have ZERO customer service. I'm guessing they are all outsourced and not even in the US so why should they even care?? TERRIBLE BUSINESS ETHICS


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