Flag Dewalt Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I have been Dewalt customer since exclusively since beginning of battery tools. The only tool failure I have had for the entire 20v line as been wires breaking at the battery connection shoe. This has been a real problem for the reciprocating saw and the multi-tool. Both experience high degree of vibrations. My complaint is that that shoe is part of the overall motor assembly and must be replaced as a unit. The cost is the same as a new complete tool. Either fix the wiring breaking issue or allow replacement of the shoe only.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video