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I've had a solarcity account since 2015. Very happy. Now that I have to switch to Tesla they don't recognize my account. Customer service is a joke. I had an appointment to have Powerwall installed. Took off work boarded my pets only to have them come and say there was a problem. The install was postponed. After sending me several new contacts with different amounts to be signed I asked for an explanation of service being done Original install was in April. Just got the explanation recently. So I've spent $350 and got nothing. Customer service is terrible and so I'm left with the problem do I continue or do I look for someone else.


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