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My husband and I purchased an Atlas at Gunther Voltswagon in Davie, Fl in Nov 2018. We took the car home and found that I was unable to drive it due to health issues. We called the next day and asked to bring it back. The sales person said that he was not sure what he could do. When we went to the dealership the sales person had us speak to the manager. Since we could not return the car, we asked to upgrade to the automatic version and pay the difference. The manager said this was not possible since our credit was good and the deal went through electronically. If our credit was bad it may have taken longer so he would have done something. Then he said since it was the end of the month, he could not do anything but if it was in the middle he may have been able to do something. We still have the car and I cannot drive it. I just feel we were taken advantage of for the time we purchased the car. I would say to beware of buying at the end of the month. They did nothing to help us or even try to work with us. To me that is poor service. They obviously don't stand behind their product or care about their customers. Just the sale!!!


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