Flag Alamo Rent A Car Customer Service Review

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I have been renting rentals during business trips never have I experienced such incompetence. Waited 5 hours for tow after car overheated. Called them and was told they were unable to exchange the car without me driving in the tow truck for more than 100 miles to that office. I called them again and they said they dispatched a tow. I called the tow company 1/12 hrs later and they said they never received the call. The car was on the NJ. Turnpike and they never came to pick it up. Finally state turnpike authority came and took the car and myself to the airport. Unbelievable. This is real


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