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Horrible customer service and support. Sonic care flosser stopped working and it was still under warranty. I contacted customer service, and they said they did not have a replacement but would refund my money. Keep in mind this was August 2016. They sent the packaging I needed to return the product. They did receive it and told me the check was in the mail. I have continued calling and emailing this company. They lie....the check is in the mail....a manager will call you withing 48 hours. It is January 12, 2017....I still have not spoken to a manager or received a check in the mail....really pathetic.


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