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On June 3 I was flying to a funeral in Buffalo, New York and was changing planes in Charlotte airport and realized I had left my charger for my tablet at the office.

I stopped at your store #444 and was greeted by a very nice young lady, pulling out my tablet I showed her the port size I needed.

She found the one that fit and offered to take it out the packet so I could use it.

I rushed off to catch my next flight.

The flight was delayed a little and as I sat in my seat an American Airline employee stopped at my row and asked for Lorraine Deitchman, I acknowledge my name and in his hand was the tablet I had left at the store.

Not only did she go to the trouble to find me and the flight I was on but she made sure I received it before I left Charlotte.

This is above and beyond customer service and I want to thank you for hiring such a capable employee. She made my day and should be congratulated for her prompt and courteous service. The transaction was at 3:45 pm and I hope you pass on my thanks and many cudo's.



Lorraine Deitchman


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