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Horrible service from Ross Eastland Center,Ca. Manager Ericka Herni carried on conversation while 5 in line and only her as a cashier. When I asked for help she continued her conversation. When she finally called me over, I expressed my dissatisfaction n she said I was rude to interrupt her conversation with someone telling her they were cancer free. And I was supposed to know this how. I asked for her last name, she refused, asked for her supervisor, she said. "Go look for it's posted somewhere"
I consider myself to be a very understanding person, and was not really in a rush. It was this manager's blatant rudeness.

District Manager is Lupe Alverez, someone should talk to this person. I am absolutely positive I have not been the first to encounter her rudeness


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