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Hi-
At about 9:23, my son contacted a Nike store in Nike Roosevelt Field. I do not know what the name of the woman was, but she wasn't seeming very willing to help us at first. My son tried asking her a question; however, she immediately put him on hold. He waited for a strait 28 minutes, only to find that the woman had left. This ruined my son's mood and left him crying the whole night-I don't think it was a very nice thing to do on the woman's part. You guys made me waste that much of my airtime and I think it was a very mean thing to do. I have been a long time customer with Nike, but this really upset me...the poor kid just kept saying to himself "who would do such a thing..."


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