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I have attempted to use your system to obtain assistance first by contacting the repair facility revealed to me "United Camera Repair" at ph# only to be told by them that they no longer have an association with your company and would not do any repair on any Kodak camera... My further attempts to find a ph# at your company where i might speak to a live person were also fruitless. Such a large company with this inability to be contacted problem is losing customers. Perhaps you don't care and do not need the business. I expended at lot of time looking and will not ever repeat my efforts using your system trying to obtain accurate information. William Winn


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