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I bought a sharp vacuum cleaner from Bahrain agent 2 months ago. on the first day we found out that the machine give electric shock on the body. so we took the brand new machine to service center in Bahrain. it took more than a month for sharp Service Centre in Bahrain to accept responsibility.

Mr. Joyl, manager service Centre in Bahrain communicated with head office about the problem. According to Mr. Joyl,the head office replied accepting the case but didn't provide solution.



Mr. Joyl suggested to replace the machine with a new one.

we took the new machine home to find out that it has the same problem. when called Mr. Joyl again, he refused to accept the machine back and suggested we contact head office.



we called Mr. Kumar, Manager of Bahrain office, accepted the case but he said that he has no authority to deal with such cases, and suggested to contact Mr. Robin on tel.

I tried to call Mr. Robin several times and left messages for him to call me, without success.

I have the machine which I cannot use because it gives electric shock. I paid for something that I can never use. this only give doubt about quality assurance system for a popular brand like Sharp???????


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