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Wow.............cutomer service was horrible.............called for a payoff balance and after answering a barrage of questions was told to go to a branch office for the information..........I asked for a supervisor and was put on hold for 10 minutes and then said I could be transferred to a supervisors voice mail and they would return my call at their convenience...........I am still moved by the Smart Business article done on Mark Stefanski but if I were him, I would stop coddling his empoyees and put a boot up their arse to remind them of who is working for whom.


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