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My husband just recently passed & I have a tracfone which has served my purpose until my husband's death. I am elderly & I keep my tracfone off to save my minutes and use it only when necessary. Now, my children want me to keep my phone on so they can call & check on me to see whether or not I'm okay. I called tracfone to see if there was a way to get unlimited minutes, and they told me this was NOT available. I then asked if they could unlock my phone, so I can apply for unlimited minutes, and never in my life have I ever had to deal with people so uncaring and not wanting to help the customer in any way. I was given such a runaround, it's sad these people are on the other end of the line.


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