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Tonight I talked with 3 different agents for over 30 minutes, repeatedly giving each of them the same information and requesting that they cancel my NortonLive service that I pay $31.19 a month for [since it can not be done on line]. After 30 minutes, I was told that the office I needed to talk with to cancel this service was closed.

I protested and the agent agreed that he would have the appropriate office call me in the morning after 8 am my time. I hope they follow through.


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