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I recently banked at my usual US Bank branch, LM-CA-5894, in Lake Forest Cal. I go to the bank about four times a month. When I go, the outside walkup ATM machine never works. I have mentioned it to the bank employees, and all they tell me is that they will look into it. Before US Bank took over this branch from Downey Savings, the same machine never worked as well. I would get the same response from their employees. Both companies have blown me off, and up until now I have kept quiet. Now I think you should try to finally fix the machine, instead of kissing off the customers. Good luck. I'm sure if the machine continues not to work, I'll probably get kissed off again.


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