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The "service" you offer is beyond disappointing.Even though my "coverage" for Trend anti virus/spyware is still in force, the technicians have been unable to fix it. It is not working and hasn't been for a long time. You can see the recent history in your notes that efforts to reinstall my program has failed and I am without protection I've been paying for. I get continual security alerts. I will not renew my coverage.


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