Flag US Department of Veterans Affairs Customer Service Review

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Anonymity is the best policy here. The process is profoundly sloooow. Yes, applications take years for review and then review again. VA representatives will make the most assuring but completely untrue promises regarding work on your behalf. I have sat baffled and embarrassed for the VA employee as he lied to me assuming I believed him. Notes must not be made on files as I have had the same lies repeated numerous times by different individuals over a period now of abou 18mo. If it weren't so sad and unfair my situation might be laughable. God help them.


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