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I purchased the Clearwire service at my local Fry's store on August 10, 2012. Ten days later I returned the device and called in to cancel not only the plan, but to get refunded the $49.99 (the initial service fee. I was able to cancel my monthly recurrance plan but I was not able to get my initial $49.99 refunded back. After numerous attempts and arguing with "2 specialist" who barely spoke English. I decided to call the number below. Please skip all other numbers and call the number below. I was refunded my $49.99 with very lil questions in a matter of 2 min max.


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