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I purchased an Emachine and before the warranty expired the cd burner stopped working. I contacted customer service and was told they only way to receive help was to purchase another warranty. The cs number that came with the computer was no longer in service, the company was purchased by another company, and other problems. For over a year I just wanted to contact the company to help me figure out the problem and help me fix it. Today, I found a cs number and contacted them. I cannot get help until I purchase something from them.


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