Contact Square Enix Customer Support
Find the details for contacting the Square Enix Customer Support department. You will notice multiple methods for contacting Square Enix Customer Support including the phone number, steps to reach a human, the department's hours of operation and more.
You can click here for complete Square Enix customer service contact options.
- How to reach a live person:
- Wait for initial message to complete and the main menu will begin.
Press 3
- Wait for initial message to complete and the main menu will begin.
- Hours of Operation:
- Mon-Fri: 9am-6pm PST
- Email:
- This information has not been added.
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- Customer service link:
- Description:
- This is customer support for Play Online and Final Fantasy XI / XIV. You have to contact them if you need to retrieve your Play Online or Square Enix ID -- there's no automated process. They also have live chat and email-based support that is open during the same hours, accessible from their support pages.