8x8 customer service news

Find the latest 8x8 news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Slovakia Advances with the Patria AMV Vydra 8×8 Acquisition Plans


ORLANDO, Florida, the USA (BulgarianMilitary.com) – Lockheed Martin received a $108 million contract for phase II of the F/A-18E/F Super Hornet Block II Infrared Search and Track (IRST) program for the U.S. Navy, awarded by aircraft prime contractor ...

Live Oak Bank Selects 8×8 to Provide an Unprecedented Banking Experience for Small Business Owners Nationwide


As Live Oak experienced rapid growth, the company realized its communications service provider was providing outdated technology, delivering poor call quality and service, and limited customer support. This impacted Live Oak's ability to give its ...

Zendesk, 8x8 and Micron as Zacks Bull and Bear of the Day


Based in San Francisco, CA, Zendesk Inc. is a software development company that provides a software-as-a-service (SAAS) Customer Service platform. With its various applications, clients get to manage incoming support requests from end customers in many ...

Vierachser Agrar Lkw im Einsatz: Tatra Phoenix 8x8 AgriTruck


Ein Tatra Phoenix 8x8 AgriTruck ist mit einem Bergmann Miststreuer unterwegs. Das neue Video rund um den Vierachser begeistert die Netzwelt. Thumbnail. Eva Eckinger, agrarheute. am Freitag, 08.06.2018 - 07:00. 08.06.2018. Teilen · Twittern · Pinnen.

IDF to Modernize its Infantry Brigades with Hundreds of Eitan 8×8 APCs


This will require moving an increased volume of production to the USA, as was done with the Namer, Iron Dome, and many other locally developed systems. As Eitan enters production, it is likely that U.S. manufacturers will receive the lion's share of ...

8x8 Brings AI, Machine Learning to UC&C


The X Series platform, due out this summer, is designed to take in a vast amount of data about customers and provide it real-time in context to Customer Service personnel and others, to enable one-call handling of problems, questions or other issues ...

8x8 Touts 'Astronomical' Channel Growth; Partner Deals Increasing 50 Percent Year-Over-Year


In addition to new partnerships, 8x8's multi-tiered enablement program offers sales and technical training, as well as certifications on customer support and deployment. Additionally, 8x8's compensation structure for partners helps alleviate some of ...

8×8 and PCI Pal Partner to Streamline Payment Card Compliance for Contact Centres


8×8, Inc. (NYSE:EGHT), a leading provider of cloud communications and customer engagement solutions, today announced a partnership with PCI Pal, a specialist provider of secure payment solutions for customer engagement. By ...

Romania to Produce 227 Piranha 5 8×8 APCs


General Dynamics European Land Systems signed a contract with the Romanian government today, to deliver up to 227 Piranha 5 wheeled armored vehicles in six different configurations to the Romanian Armed Forces. The contract value exceeds US$1 ...

New Slovak-Finish 8×8 AMVXP Undergoing Winter Testing in Finland


A new version of an amphibious AMVXP integrated with Turra weapon system is undergoing winter testing in Finland, under a joint development program with Slovakia. Slovak Army trials are expected to continue through March. Slovakia plans to procure up ...

PEEL. STICK. DISPLAY. PixelPanels Creates Sturdy & High-Quality, FLOATING 8X8 Photo Wall Art With RE ...


​​PixelPanels is an application-based product that makes it super easy to instantly turn your favorite photo memories into sturdy, yet stunning works of art for any wall. The app is extremely user-friendly and has a very simple ordering process ...

Acker-Lkw: Tatra Phoenix 8x8 ADW


Sie sind schnell und speziell. Trucks für den Acker werden immer gefragter. In einem Video präsentiert sich ein Tatra Phoenix 8x8 ADW Agrotruck im Einsatz. Eva Eckinger, agrarheute. am Montag, 11.09.2017 - 07:00. 11.09.2017. Teilen · Twittern · Pinnen.

8x8 Introduces New Capabilities for Contact Centers to Deliver Enhanced Customer Experiences


8x8 Quality Management Version 3.5 As a 2017 SIIA CODiE Awards Finalist for Best Customer Service Solution, the latest version of 8x8 Quality Management delivers next-generation collaborative performance management, encouraging collaboration ...

8x8 Partners with Jenne to Distribute Communications Cloud ...


8x8, Inc. (NASDAQ EGHT), the world's first Communications Cloud provider, and Jenne, Inc., a leading value added distributor of technology products and ...

8×8 Unveils World's First Communications Cloud; Also Acquires Cross-Chatting Platform LeChat


8×8 Inc. has unveiled world's first Communications Cloud that unifies enterprise communications, team collaboration, contact centers and real-time analytics in a single platform on March 8. Subsequently, the company also announced that it has acquired ...

8x8 Creates UC, Collaboration Cloud


"We are trying to enable every single employee from the front desk to the Customer Service representative to the high-tech engineer, who is away living in Slack, we want to bring all of that together and make a seamless and intuitive interface that all ...

Report: VoIP, cloud provider 8x8 considers a possible sale


8x8 competes with a host of other VoIP-centric providers like RingCentral, Vonage and ShoreTel for business customers. While 8x8 mainly focuses on providing business customer-based VoIP and cloud services like unified communications as a service (UCaaS ...

Exclusive: Business communications services provider 8x8 explores sale - sources


N) and GameStop Corp (GME.N) monthly fees for access to its internet telephone services to help run their stores and offices. It has also branched out into call center software services in recent years. Last month, telephony services provider Avaya Inc ...

Marines take delivery of first fully amphibious 8x8 tank


The 700 hp ACV 1.1 can bring the Marines to your door, even if you live a volcano in the middle of the ocean. This is the United States Marine Corps' latest toy: the Amphibious Combat Vehicles (ACV) 1.1. It is the first in a run of 16 prototypes that ...

Festgefahren: Tatra Phoenix 460 - 8x8


Bei sehr weichem und nassem Untergrund hat sich ein Tatra Phoenix 480 – 8x8 Agrartruck im Mais festgefahren. Es muss ihm ein Fendt 818 zu Hilfe kommen. Tatra Phoenix 460 - 8x8 | Stuck in the mud | Trouble. Info. Shopping. Tap to unmute. If playback ...

¿Por qué conformarse con un 4x4 cuando existe el 8x8?


Para quienes gustan de la aventura por caminos que a duras penas merecen ese nombre, la mayoría de las veces los han transitado en un vehículo 4x4 todoterreno. Pues bien, para aquellos que quieren más, un fabricante ruso llamado Avtoros, ha añadido ...

8x8, Inc. Reports First Quarter Fiscal 2017 Financial Results


Jeff Romano appointed Senior Vice President of Global Services and Support to lead global deployment, professional services, program management and customer support. Expansion of international footprint announced with three new datacenters, ...

8×8 AFVs at Eurosatory 2016 – Photo Report (Day 2)


AMV35 is one of the candidates for the Land 400 project in Australia, modernizing the Australian's armored scout vehicles. The vehicle combines two combat proven systems – the 8×8 wheeled Finnish AMV chassis from Patria and the CV-90 turret mounting ...

KADEX: Barys – The New 8×8 APC from Kazakhstan and South Africa


The Kazakh-South-African joint venture, “Kazakhstan Paramount Engineering” (KPE) introduced the new Barys 8X8 armored fighting vehicle at the KADEX – Kazakhstan's defense expo. The JV will start producing the vehicles at the new 15,000 square meters ...

Jeff Romano Joins 8x8 as SVP of Global Services and Support


8x8, Inc. (Nasdaq: EGHT), the leading provider of global Enterprise Communications as a Service (ECaaS), today announced that Jeff Romano has joined the company as Senior Vice President of Global Services and Support. As 8x8 continues to gain ...

Auto Europe Selects 8x8 to Modernize Global Enterprise Communications


After experiencing on-going reliability issues with its existing set of carriers, Auto Europe consulted the Gartner Magic Quadrant to consider several vendors, before deciding to replace its on-premises PBX equipment and home-grown call center solution ...

8X8 Expands UK Operations with New Northern Office in Manchester


8x8 offers Enterprise Communications as-a-service (ECaaS) solutions to help companies of all sizes solve critical business communications and Customer Service needs via the cloud. Currently, the company has UK offices in London and Aylesbury, as part ...

8x8, Inc. Reports First Quarter Fiscal 2016 Financial Results


Dan Loeb took 6.5 mln share stake in T-Mobile USA in second quarter. 5:05 P.M. ET. Here is the pay raise you can expect next year… ..... (2) Business Customer Service revenue churn is calculated by dividing the service revenue lost from business ...

8x8 Breaks New Ground in Contact Center with Powerful Analytics


By integrating the company's Virtual Office and Virtual Contact Center solutions, 8x8 helps businesses eliminate the gap between their contact center agents and other employees to deliver superior Customer Service. In May, 8x8 unveiled VCC Global, the ...

ACCO Brands Streamlines Customer Experience With 8x8


This additional level of analysis has also allowed the Customer Service team to become more efficient. The team is able to view the volume of incoming calls at different times and plan capacity accordingly—managing the workload between different ...

Atlona Rolls Out 8x8 4K Matrix Switcher


SAN JOSE, Calif. — Atlona, a manufacturer of audiovisual connectivity products, announced that the AT-UHD-PRO3-88M 8x8 matrix and the 6x6 AT-UHD-PRO3-66M matrix switchers are now shipping. The first-of-their-kind for the company, the ...

8x8 Goes On Acquisition Spree With $170M 'War Chest'


Gartner has named 8x8 as a leader in the UC-as-a-Service space for several years, an area the company will expand with its recent acquisitions and its call center capabilities. The purchases also will deepen its presence in England and help channel ...

8x8, Inc. Reports Fourth Quarter and Full Year Fiscal 2015 Results


Introduced new “Enterprise Suite” of services consisting of Virtual Office telephony and UC, Virtual Office Analytics, “Performance Assured” SLA and “Elite Touch” customer support. Completed senior management team with the addition of three key ...

8x8 Unveils First Cloud-Based Single-Platform Global Contact Center Solution


SAN JOSE, Calif.--(Business Wire)--8x8, Inc. (NASDAQ:EGHT), a leading provider of cloud-based unified communications and contact center solutions, today announced a new milestone in its Global Reach® initiative with the launch of 8x8 Virtual Contact ...

8x8 Releases Virtual Office Enterprise Suite


8x8, a provider of cloud-based unified communications and contact center solutions, has introduced a bundle of services, features, and professional support capabilities designed to help midmarket and enterprise customers simplify the selection and ...

8x8 Launches 8x8 Virtual Analytics Suite


To develop the 8x8 Virtual Office Analytics solution, 8x8 leveraged its own big data infrastructure and methodology, which was originally designed to help identify problems with customer networks, provide proactive Customer Service, obtain marketing ...

Can The Uptrend Continue for 8x8 (EGHT)?


Investors certainly have to be happy with 8x8 Inc. (EGHT - Snapshot Report) and its short term performance. After all, the stock has jumped by 16.4% in the past 4 weeks, and it is also above its 20 Day Simple Moving Average as well. This is certainly a ...

15-Year-Old Marshall Trapshooter Scores with an 8×8 Elk


Marshall, AR -(Ammoland.com)- Macie Woods is handy on the basketball court for the Marshall High Bobcats. She is even more accomplished with a gun in her hands. Macie, 15 and a sophomore at Marshall, downed an 8×8 bull elk Monday morning, the ...

8x8 Inc. (EGHT) in Focus: Stock Soars 14.9%


8x8 Inc. (EGHT - Snapshot Report) was a big mover last session, as the company saw its shares rise by nearly 15% on the day. The move came on solid volume too with far more shares changing hands than in a normal session. This reverses the recent trend ...

8x8 Inc.: 8x8, Inc. Reports Second Quarter Fiscal 2015 Financial Results


SAN JOSE, Calif.--(BUSINESS WIRE)-- 8x8, Inc. (NASDAQ:EGHT), a provider of cloud-based unified communications, contact center and collaboration solutions, today reported financial results for the second quarter fiscal 2015 ended September 30, 2014.

Sidoti Lowers 8x8 to Neutral (EGHT)


8x8, Inc. logo Sidoti lowered shares of 8×8 (NASDAQ:EGHT) from a buy rating to a neutral rating in a research report released on Friday morning, TheFlyOnTheWall.com reports. Other equities research analysts have also recently issued reports about the ...

8x8 partners with Conversocial for contact center social media


The Conversocial integration with Virtual Contact Center will allow Customer Service reps to move conversations to a more private type of communication like chat, email or phone. Typically, these conversations are handled through direct emailing or ...

8x8 Sets New 12-Month Low at $6.58 (EGHT)


8x8 logo 8×8 (NASDAQ:EGHT) hit a new 52-week low on Thursday , American Banking News.com reports. The company traded as low as $6.58 and last traded at $6.66, with a volume of 627,215 shares traded. The stock had previously closed at $6.93.

KC Integrated Solutions installs 8X8's cloud communications solution


When Bergstrom contacted customer support for help in configuring the phone system, 8x8 created a customized routing solution. “8x8 has opened up new avenues of communication for us and been a true partner in the process," said Bergstrom. "We believe ...

8x8 Partners with Teleopti to Deliver First, 100% Cloud-Based Virtual Contact ...


The Teleopti WFM solution drives improvements in Customer Service, employee satisfaction and operational excellence through forecasting, scheduling, preference and request handling, communication, intraday management, reporting and performance ...

8x8 Extends Cloud Communications Global Footprint to Asia Pacific


... and operated by Pacnet, a leading provider of managed data connectivity solutions, the new Asia Pacific platform will provide services to 8x8's growing mid-market, multi-national customers, many of which manage “follow the sun” call center operations.

Belfast City Airport Upgrades Reliability With Unified Cloud Communications ...


The system also lacked detailed reporting and analytics capabilities, which were necessary to evaluate the effectiveness of aspects of the airport's Customer Service. "With the help of Outsource Solutions and 8x8, we determined that, in order to ...

Belfast City Airport upgrades with Unified Cloud Communications from 8x8 ...


The system also lacked detailed reporting and analytics capabilities, which were necessary to evaluate the effectiveness of aspects of the airport's Customer Service. “With the help of Outsource Solutions and 8x8, we determined that, in order to ...

8x8, Zendesk Partner on Cloud Contact Center Solution


In contrast to existing integrations between contact-center services and customer-service applications, the 8x8/Zendesk integration is said to provide significant value out-of-the-box with no customization required. This minimizes the cost and delays ...

8x8 partner with Zendesk to Deliver Out-of-the-Box Customer Service Contact ...


"The 8x8 and Zendesk product development teams have worked diligently to create a powerful, yet easy to use, cloud-based solution for call center organizations that place a premium on delivering outstanding Customer Service," said 8x8 Senior Vice ...

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