Flag Visa Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I have had a terrible time trying to replace a lost gift card. I have called every institution affiliated with the card to no avail. The first time I spoke with Visa, they appeared to want to help and told me what I needed to do to have a replacement issued. After two weeks, I called back and they claimed to have NO information about the card number in question. They also informed me that there was no phone number available to Lost or Stolen Cards department (WHAT?!?) and that I could request a call back, which I did. The representative told me to expect said callback withing 48 hours, and it never came. I called back today, and now I am supposed to call US Bank who issued the card! I would understand that if US Bank had any record of the card number, but no, they didn't...back to square one. Like anyone has time to spend the entire day trying to track down their money...thanks VISA for absolutely nothing!


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video