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Very disappointed with Sprint. I didn't think I would find anyone worst then a used car salesman but Sprint just top the list.(no offense to used car salesman). At least you can kick the tires and open the hood with a used car. With Sprint once you commit there is No going back.

I have been spending the last two weeks trying to complete this transaction but I still have car chargers back ordered. The salesman told me the accessories for my 3 phones would be in the Tuesday after the phone was delivered on Monday, then Thursday, then the following Tuesday, then Thursday again, and then I called Friday and they told me everything was in. When I got there Saturday everything BUT the car chargers in.

If the accessories were the only problem I could have let this go. Here is a list of other problems I had to deal with,
1. It took 3 days for them to transfer my old phone numbers from AT&T to Sprint.
2. Each line item on my invoice was written with a description of miscellaneous. I had to ask them to rewrite my invoice with a proper description. They never indicated on the invoice anything being back ordered. Besides how do you back order miscellaneous?
3. One day after I got my phone Sprint want my opinion on there service and I couldn't give an answer because at the time I was waiting for 2 back ordered phones with accessories and the transfer of my numbers. And now that I ready to give them my opinion there is no one wanting to know. (This is why I'm on this web site).

After all this being said I pray my Sprint service will be better then my AT&T service. Time will tell.


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