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I had a Credit Card for eight years. Never late. My credit score is over 800.My payment was due Independence Day week.During eight years we sent our check a week before the due date.This time they said that our payment was one day late.When I contacted them they, there was no way they could probe it, but they supposed it was because of the holiday. I requested the $25 late fee to be removed.(a)no exceptions although it was the first time in eight years, bank policy, (b)no supervisors available to discuss this matters (c)rude customer service (d) I closed the account, my policy


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