Flag Alaska Airlines and Horizon Air Customer Service Review

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This is 7/3/11 Sunday afternoon (13:00), all phone numbers and offices are closed or non responsive, and this is an attempt to notify Horizon Air of bagagge damage. On Saturday at 15:00 flight QXE 2095 arrived at MFR. Baggage distribution was delayed due to a malfunctioning mechanical system. Upon checking the contents of the bag this AM (7/3/11) found the Bushnell 16x32 (SER# 13-16320) ill repairably damaged. Still trying to get through to the Air Baggage Service office and to Horizon Air customer service.
Thanx - Kimberly Sands 541-773-4362


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