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I went to Dillards in Lubbock Texas on 4/19/11 to try and EXCHANGE a couple of shirts and was planning on buying additional shirts and was told that I could not exchange these shirts, even though I had the receipt. They were purchased in December and due to scheduling was not able to do this until now. I was told that they had been "shipped back" which translated to me "it would be a REAL inconvenience for them to take care of this. Have shopped at Dillards for many many years BUT WILL NOT EVER DO IT AGAIN!


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