Flag Alaska Airlines and Horizon Air Customer Service Review

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I wish to compliment the male employee at the gate of flt 670 on 3/17/11. His calm and professional handling of an argumentive and irrational female was outstanding. He should be recognized for the way he handled this disruptive situation.One seldom sees this any more and was a joy to me to witness it.

I was a Customer Service Supervisor for 30 years.


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