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I visted Dillards at the La Cantera Mall on Friday 14th Nov 2008 to purchase the Estee Lauder Holiday promotion in fact I bought 2. When I got home it was something completely different in the box and bears no resemblence to what I requested in the shop. I now face a 100 mile round trip to take the items back. Since I'm on holiday this is eating into valuable time to see other sights in Texas.

I would like to suggest that anyone purchasing boxed gift sets the store show the customer sight of what it is they are actually buying before it is wrapped/bagged. This would save a great deal of inconvience or was it done deliberately knowing I was from a foreign country? When I come to America Dillards is usually one of my first stops. Now it may be my last.


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