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I have been trying to straighten out a deposit for almost 2 months. One of my customers checks was deposited for $1000.00 more than it was written for - one of my other customer's checks was deposited for $1000.00 less. Chase was anxious to debit my account for the money until they realized they made a mistake an didn't take enough out of the second customers account. I cannot get a response from Gwendolyn Downs in the customer service department in Arlington TX. No phone number - email only. Since this is a very involved story that originated on a deposit in April 2010, I have wasted hundred of hours "telling and retelling my story" to dozens of different customer service reps. Now I have hit a dead end with Gwendolyn Downs and am not willing to start over again. I simply want to get this straightened out.


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