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I've read a few of the other comments and they all seem to be negative. My experience was the same. I will never waste my money on HP again either. I just spent several hours today trying to resolve a problem with my OfficeJet Pro 8610 and got ZERO help after being on the phone for almost an hour. After dialing the help number, I had to hit the "0" 19 times before getting a person. Then the person had such a heavy accent that I could not understand half of what they said. All I could get out of them was "buy another printer". This is the first time this one ran out of ink, and it would not print a document on the black cartridge alone. The printer kept telling me to replace ALL FOUR cartridges to make it work, so after I went and bought another pack of cartridges it still did not work. I have two cars that are over 50 years old and I've had to put gas in them many times and they still run fine, but when this 8610 PRO ran out of ink, HP tech support told me to buy another one because this one was out of warranty. Warranty? WARRANTY?? Now I have to find a way to junk this electronic white elephant without harming the environment. BUL$%&#T!!!


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