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I was at the Belmont chase location in Ashburn Virginia last evening. There was quite a line for 7:00 pm. There were at least 25 people on line. The workers and the manager were filling online orders and not taking care of the customers in the store. We waited at least 20 mins with 8 people in front of us. I had to approach the counter, ask for a manager and express my concern about the lack of consideration for the location customers. If this is the new policy at chipotle, it might be time to go somewhere else.


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