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APS is terrible!!! No excuse for a company with a CEO being paid over a million dollars a year to be run this poorly. Impossible to get through to customer service. Recording said 5-8 minutes--it's been over 20 minutes & I'm still waiting. And the call is about screw ups by APS!!! They get away with this because they are a monopoly. If I had a choice, I'd swith companies in a heartbeat.


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