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My name is Jacqueline Blackwell, I reside in St Louis MO. I've been trying to get my drain hose replaced. First the service man came out Aug 29, 2018. The hose he put on got cut by some sharp object in the area. He has tried 3 different hoses each one got cut by the same object. Now I'm waiting on anither hose. I have duct tape on the hose until that one arrive. I've been using my vacation days for this repair. I feel this washer should be replaced because if this issue. I will be reporting this to the Better Business Bureau.


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