Flag Alcatel Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

A couple of days ago I contacted Alcatel as my keyboard was missing from my phone. I have never had a customer service rep who was so rude and dismissive. I did get the problem resolved after he kept threatening to hang up on me. I like my phone, however, I will be looking to buy a new phone shortly. It makes me question whether I should get another Alcatel phone if its employees do not have respect for their customers.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video