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Mr. Allan,

Can you check on my Lincoln which is in for service

and when I can get it back? The car has been a problem since I've had it. I want to turn it in to another dealer and get another car.

Please advise.

thank you,

Leon Kubinski



Sent: 12/22/2017 3:17:01 PM Eastern Standard Time

Subject: 2016 Lincoln mkc BIG PROBLEM NOT HAPPY



Jeromie Allan

General mgr.



I, Leon Kubinski leased a 2016 MKC Lincoln on Jan. 17, 2016. This car has been a problem with a rattling somewhere in the car. It has been in for service numerous times for the same problem and they haven't corrected it yet. As of today 12/22/17, the car has been in for service for two weeks and I still haven't gotten it back because they can't find where the rattling is coming from. I believe Lincoln should have replaced this car.



I am suppose to have a loaner comparable to my Lincoln and instead they gave me a stripped down Taurus. My salesman is Anthony Garcia and the service person is Tom. Tom has been keeping me well informed with what is going on with the car but they can not find where the noise is coming from.



Please advise.


NOT A HAPPY LINCOLN OWNER


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