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it would be so nice to talk to a person but that is out of the question with this company. you are asking for your customers to go with another company! that stupid recording that you think is so great is going to hurt your company in the long run. tell me, are you afraid to actually hear what people think? is that why you hide behind a drawn out recording that doesn't offer enough options and keeps repeating itself? i tried to find a phone number to a local store but every number i called took me back to that goofy recording! so keep up the way you do business, because direct tv is looking better all the time! mike rutherford


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