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Ok I paid for and ordered items online thru PayPal, for these items I did get a confirmation of order



was received via email, well 1 hour...2 hours.....have passed and still no pick up validation via



email. How long does it take for an associate to secure these items and have them ready for pickup



at least 30 minutes or less? I could have saved more time if I went to the store in person or had



them shipped to my home. Someone needs to take another look at this process or this store location,



as for it is not convenient to me or anyone else, and after all that time the items I order and paid



for were not even in stock at the store which it said it was online. So now after my pick up person



went to the store 2 or more hours after ordering multiple products, she came back with out any of



the paid for products..... she was told that the items were not in stock and will have to be order



from another store....I should have went to that store and made my purchase. If the store promotes



it had it in stock or at least their inventory correct ("inventory count not correct points to a few



things, Retail Theif or out the back door") or if any one does inventory and if it says available



for in-store pick up that in my mind falls under false Advertisement. I will make a trip to that



location that I didn't intend to make after my operation, to visit the store in person and cancel



the entire order. ( Not the first issue with this store) BAD store or poorly trained associates? or



poor Management? or both? CANCEL MY ORDER>>>>>>>>>> will pass this along to Social Media so that no



one else has to deal with this unobserver insight on this store......my suggestion...........shut it



down and do the people of this Community a FAVOR.....

Kmart


call the store and tell to just close, email Corporate and tell them ENOUGH IS ENOUGH.........this



is not the first incident with this store but will be my LAST.

DO WHAT IS RIGHT!~

Happy Shopping Somewhere Else!


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